Your data isn't
gone.
Let's get it back.

Making the right decision starts with getting the best information — Our service is based on an "evaluate and quote" model so you can decide on the best course of action for your situation.

For $99 you will receive our customized evaluation and recoverability report regarding your case. Our in-depth reports are composed by experienced recovery engineers with decades of experience in data loss on all brands and all formats of storage media but are experts in Seagate HDDs.

Our reports will determine and document the root cause behind your data loss, the recoverability of your data and our specific plan for your recovery. You will also receive a firm quote for the recovery service. If you approve the quote, we will proceed with the recovery. If you decline, we will return your media to you at no additional cost.

Yes! As Seagate's exclusive premier global data recovery partner, we offer a discount on recovery services for Seagate drives. The discount is automatically applied to your quote; you do not need a promotional code or to ask for the discount. No discount is offered on replacement parts or the Evaluation and Recoverability Report.

Our reports include a full diagnostic and visual inspections of all critical areas of the device. We examine all hardware and software subsystems and provide a comprehensive report that includes a recoverability assessment and firm quote for service.

Once we receive your media, our team will immediately start working on your case to determine the extent of the damage. We strive to have the evaluations completed within 3-5 business days from receipt of the drive. We will contact you with our evaluation results when the evaluation is complete.

All media should be wrapped in bubble wrap or foam and placed in a box that is twice the size of your media. The shipping box should have enough room for both the media and the packing material that allows for NO movement while in transit.

If you are sending an internal hard disk drive, be sure to remove it from the laptop or desktop computer case before shipping. Do NOT include power supplies or other accessories — these items will not be returned if included.

Our recovery fees range from $400 - $1000 depending on the type of device and severity of the damage. Most quotes include recovery fees between $400-$600 for HDDs (including the Seagate discount). Recovery fees are fully refundable if we are unsuccessful in recovering your data per the terms of the quote.